Patient information
Website privacy policy
This policy explains how information may be handled when you use the ESHA hospital website and its contact links.
Information you choose to provide
This website does not provide patient accounts. The appointment form normally prepares a WhatsApp message, which you must choose to send; simply opening WhatsApp does not deliver it. If a separate private-log checkbox is available and you choose it, ESHA records only the submission time, name, phone, selected service, preferred date and time, and a staff follow-up status in a restricted Google Sheet. It does not store the optional free-text request in that Sheet. A website submission does not prove a WhatsApp message was sent, and it is not a confirmed appointment. The previous email-alert appointment service is paused.
Please protect your medical information
Do not send medical records, identification documents, insurance documents or sensitive health information through a general website or pre-filled WhatsApp link. Call the hospital for instructions on an appropriate channel.
Technical and analytics information
The hosting service may process basic technical logs to deliver and protect the website. ESHA also uses Google Analytics to understand aggregate website use, including pages visited and general interactions such as appointment, call, WhatsApp, pharmacy and corporate-health link clicks. The website is configured not to send form contents, patient names, telephone numbers, prescriptions or medical information to Analytics. Google may process device, browser and approximate location information under its applicable terms. ESHA does not sell website visitor information.
Your choices and requests
You may use browser privacy controls to restrict cookies. You may contact ESHA regarding correction or deletion of appointment requests, subject to applicable retention requirements. ESHA should review and remove appointment-request information when it is no longer needed for coordination or required recordkeeping.
External services
Telephone, WhatsApp, Google Sheets, Google Analytics and map services are operated by other providers. Their privacy terms apply to their processing.
Contact ESHA
Major Sandeep Unnikrishnan Road, Attur Layout, Yelahanka New Town, Bengaluru, Karnataka 560064
Last reviewed: 6 September 2026